Returns & Exchanges

At VICINITY, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original VICINITY box or similar protective packaging, ensuring all original tags and labels are included.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.